All shippable merchandise must be returned within 30 days of receipt in order to qualify for a return. Do not return items without first contacting Panteao Productions LLC via phone or email and getting a Return Authorization (RMA). All shrink wrapped merchandise must be returned unopened to obtain a refund. Any defective merchandise may be exchanged for a replacement by the same title.
Please contact us about your return using the contact info below.
Panteao Productions, LLC
701 Gervais Street, Suite 150-193
Columbia, SC 29201
Please note that our refund policy can only be applied once annually. If you wish to cancel your online subscription for any reason, simply contact us at 803-978-2629 or email us at email@example.com. Our staff will be happy to assist you.
You have nothing to lose! If you’re not happy with your online subscription to PanteaoProductions.com, we offer a 100% money back guarantee.
We invite you to join the Panteao Productions website and see for yourself the type of training we have available for you.
Here is our cancellation policy:
Please note that our refund policy can only be applied once annually.
If you wish to cancel your online subscription for any reason, simply contact us at 803-978-2629 or email us firstname.lastname@example.org. Our staff will be happy to assist you.
We do not collect any personal information on this Website unless you provide it to us. We may collect personal information (such as your name, address, telephone number, e-mail address, etc.) when you provide it to us.
We use personal information collected on this Website to update you about our products, services, and promotions, and the products, services and promotions of our affiliated companies, to provide you with other information that you request, and to improve our product and service offerings.
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out section.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our Website will be temporarily down for maintenance we might send you an email.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
We will not send you any online newsletter or other e-mails unless you expressly consent to receive them from us. (When you enter one of our giveaways, you have an opportunity to consent or withhold consent to receive emails and newsletters.) If you do choose to receive e-mail from us, and later decide that you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving these communications by replying and inserting “unsubscribe” in the subject line of your email or by sending us an email at info@PanteaoProductions.com requesting removal from our mailing list.
Registered members of the Website can correct, update or delete personal information stored on our Website. If a registered member no longer desires to be member of the Website, we can delete the account from our records. Send us an e-mail at: info@PanteaoProductions.com or by mail to the address listed below if you want us to delete you as a member.
This Website may, from time to time, include a refer-a-friend application that makes it easy for you to forward information or entry forms from our Website to friends or family by e-mail. If you elect to use our referral service for informing a friend about a product in our site, we will ask you to input the recipient’s e-mail address and/or similar information (including your e-mail address). This information is only used by the application to address your message so that it can be properly sent. We do not retain any of this information for any purpose.
The servers that store personally identifiable information are in a secure environment, in a high security facility. If you have any questions about the security at our Website, send us an email to info@PanteaoProductions.com.
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access this Site. Web beacons are 1×1 single-pixel graphics that allow us to count the number of users who have visited a particular web page or to access certain cookies. We may employ cookie technology, web beacons, and similar devices on our site to facilitate site administration and navigation and to provide an enhanced online experience for you. Information tracked through these mechanisms includes: (1) your IP address (e.g., yahoo.com – 192.168.1.1), (2) the type of web browser (e.g., Microsoft Explorer) and operating system (e.g., Windows or Linux) being used, (3) the pages of the site you visit, and (4) other websites you visited before and after visiting our Website. We may use web beacons on our Website to count users and to recognize users by accessing our cookies. We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened. Cookies make it easier for you to move from web page to web page and to complete commercial transactions. They make your online experience more efficient and more personalized. Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to use some customized features on our Website.
This Website is intended for use by residents of the United States of America only. All matters relating to this site are governed by the laws of the State of South Carolina in the United States of America. If you are located outside of the United States of America and you contact us, please be advised that any information you provide to us will be transferred to the United States of America and that by submitting information, you explicitly authorize such transfer.
In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Website notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Panteao Productions LLC
701 Gervais Street, Suite 150-193
Columbia, SC 29201
Effective Date: July 1, 2014
Panteao Productions LLC
Please read our FAQ before sending us a message.
You don't have to worry about renewing. Your credit card is automatically billed each month for your convenience.
Panteao’s website is designed to work with most browsers. We recommend the latest version of Internet Explorer, Firefox, Safari, or Chrome. Users of Internet Explorer 8 are recommended to use Firefox or Chrome, as this browser is incompatible with our video player.
You don’t have to install any additional programs if you are using a current version of Internet Explorer, Firefox, Safari, or Chrome. It is also suggested to install the latest version of Adobe Flash Player for optimum performance with our video player. It is free and can be downloaded from HERE.
Our DVDs will play in all regions.
Yes, the content is the same. Some DVDs have bonus material that may not appear on the website’s streaming video area but the actual instruction content is the same.
After signing in to the website, click the 'Account' link on the upper right hand side of the page. After that, click the 'Subscription' link and you will be able to contact customer service. Our staff will be happy to assist you.
Yes! We are filming new videos every month. Some are with existing instructors and others are with new ones.
After signing in to the website, click the 'Account' link on the upper right hand side of the page. After that, click the subscription link and you will be able to instantly update your payment information.
If your subscription has expired, simply sign in to the website, click the 'Account' link on the upper right hand side of the page. After that, click the subscription link and you will be able to instantly update your payment information. You will also need to place a new order for monthly or yearly service to activate your account again.
Yes, you can watch the videos on an Apple or Android device. Very shortly Panteao will be releasing mobile apps that will make your access to our videos even easier.
Monday – Friday, 9 a.m. – 5 p.m. EST